btc222 Privacy Policy

btc222 ("we", "our", "platform") provides a safe and trusted online betting and casino service for users in Bangladesh. This privacy policy ("policy") describes what information we collect when you visit the btc222 website (https://btc222.cam), register, or use our services, how that information is used, and how your privacy is kept secure.

We use SSL encryption technology to keep all your personal and financial information completely secure. btc222 follows a fair play policy and your information is never sold to third parties without your consent under any circumstances.

btc222 may collect the following types of information:

2.1 Information Provided Directly

• Full name, date of birth, and national identity card number (for age verification).
• Email address and contact details.
• Payment-related information — such as your bKash, Nagad, Rocket, or Upay mobile number.
• Password and security question answers provided by you during account registration.
• A copy of your identity document for KYC verification (if required).

2.2 Automatically Collected Information

• IP address, device type, and operating system information.
• Browser type and version.
• Site visit time, duration, and list of pages viewed.
• Information collected through cookies and similar tracking technologies.

2.3 Transaction-Related Information

• Deposit and withdrawal amounts and transaction history.
• Records of betting and gaming activity.
• Bonus usage information and VIP level details.

btc222 uses the information collected for the following purposes:

• To complete account registration, verification, and management.
• To process deposit and withdrawal transactions and keep financial activity secure.
• To provide customer support — in particular through 24/7 live chat in Bengali.
• To prevent fraud, money laundering, and unauthorized access.
• To prevent persons under the age of 21 from using the platform (age verification).
• To send personalized experiences and promotional offers based on your preferences (with your consent).
• To review data for analyzing and improving site performance.
• To meet applicable legal obligations.

btc222 never sells your personal information to third parties for commercial purposes under any circumstances. However, certain information may be shared in the following situations:

• Payment service providers: Information necessary to complete transactions through bKash, Nagad, Rocket, or Upay is shared with the relevant payment provider.
• Technology and infrastructure partners: Information necessary for site operation, hosting, and security may be shared with trusted technology partners; they operate under confidentiality agreements.
• Legal authorities: If disclosure of information is required due to a court order, government directive, or legal obligation, it will be disclosed.
• Responsible gaming organizations: Information may be shared with responsible gaming organizations at a user's request or as required by law.

All third parties comply with internationally recognized data protection standards and btc222's confidentiality agreements with them remain in force.

The btc222 website uses cookies and similar technologies (such as local storage and session storage). Cookies are small data files stored on your device.

5.1 Cookies We Use

• Essential cookies: Necessary for maintaining login sessions and ensuring security.
• Functionality cookies: Used to remember your language, preferences, and site settings.
• Analytics cookies: Used to analyze site traffic and usage patterns (data remains anonymous).

You can disable cookies at any time by changing your browser settings. However, disabling certain essential cookies may cause some site features to not work properly.

btc222 retains your personal information for as long as your account is active or as needed to provide services. Information may be retained for longer periods in the following situations:

• For the period required to meet legal obligations.
• For the time necessary in the case of dispute resolution or ongoing investigations.
• Financial transaction records will be retained in accordance with regulatory requirements.

Information that is no longer needed after an account is closed will be securely deleted or anonymized.

btc222 takes industry-standard technical and organizational measures to protect your information. Our security framework includes:

• SSL/TLS encryption: All data between the website and servers is transmitted over encrypted channels.
• Firewall and intrusion detection: Servers are protected against unauthorized access.
• Access controls: Only authorized staff have access to limited information on a need-to-know basis.
• Regular security audits: Regular audits are conducted to identify and address potential vulnerabilities in the system.
• Password hashing: Your password is never stored in plain form — it is kept only in encrypted form.

However, complete security cannot be guaranteed for data transmitted over the internet. You are advised to keep your account password confidential and to log out of your account after using a public device.

As a user of the btc222 platform, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of any inaccuracies in your information.
• Right to deletion: You may request deletion of information that is not required beyond legal obligations.
• Right to opt out of promotional communications: You may request to stop receiving marketing emails or messages at any time.
• Right to data portability: You may request to receive your information in a structured format.
• Right to object to processing: You may object to the processing of your information for specific purposes.

To exercise these rights, contact us via 24/7 live chat or email.

btc222 services are for persons aged 21 and above only. We do not knowingly collect personal information from any person under the age of 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the relevant account will be closed.

If parents believe their child has registered on btc222, please contact us immediately.

For operational purposes, your information may be transferred to servers or partner organizations located outside Bangladesh. In such cases, it is ensured that appropriate data protection measures are in place at the destination country or organization and that the standards of this policy are maintained.

If btc222 pages contain links to third-party websites, those sites' own privacy policies apply. btc222 is not responsible for the data collection or security practices of those external sites. You are advised to read the privacy policy of any other website before visiting it.

btc222 reserves the right to amend or update this privacy policy at any time. For significant changes, we will notify you via your registered email address or through a notification on the site. Continued use of the site after changes are made will be considered acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. You are advised to check this page regularly for the latest policy.

For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:

• Live Chat: Instant support in Bengali available 24/7.
• Email: [email protected]

We will process your request as quickly as possible and will aim to respond to every contact in a respectful and professional manner.